Phantom Technology Solutions Blog

Phantom Technology Solutions has been serving the Indiana area since 2010, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.
My passion for solving problems has lead to an extensive career working in IT leadership, management, support & development positions. I've built on my experiences in this industry over the years and founded Phantom Technology Solutions in 2010 which has grown into one of our area's leading technology providers for SMB organizations to partner with

Healthcare Technology Innovation Focuses on Data Privacy

Healthcare Technology Innovation Focuses on Data Privacy

Technology has changed the way that healthcare is delivered to patients, and it has helped to stabilize costs, increase access, and personalize the care delivery process. That said, these innovations have led many to question the privacy of patient data, bringing the issue front and center. Let’s take a look at how IT has changed the way that the healthcare industry functions in regard to data privacy.

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The Latest Global Data Protection Index Might Reinforce Your Current Business Frustrations

The Latest Global Data Protection Index Might Reinforce Your Current Business Frustrations

What are some of the modern challenges that your business struggles with? Maybe it’s technology management or maybe it’s network security. According to the GDPI 2021 survey issued by Dell, certain trends are overwhelmingly dangerous for countless businesses out there. Let’s take a look at the results of the 2021 survey and what they might mean for your business.

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Managed IT Services Make a Huge Difference

Managed IT Services Make a Huge Difference

It can be a challenge to keep your business technology and solutions in proper working order. This goes doubly for businesses who don’t have time or resources to handle day-to-day management, let alone implementing new solutions that can improve operations. Thankfully, outsourcing gives small businesses like yours the opportunity to better manage their technology, and it’s all thanks to managed services.

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What Causes Most Data Breaches?

What Causes Most Data Breaches?

A data breach is no joke, and it can take many forms. Whether it’s a case of confidential data being viewed, copied, stolen, or destroyed, a data breach cannot be ignored. Let’s take a look at some of the various causes of business data breaches and what you can do to prevent them from sinking your organization.

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Voice over Internet Protocol Takes Business Telephony to the Next Level

Voice over Internet Protocol Takes Business Telephony to the Next Level

Ever since the telephone made its debut in the office environment, businesses have utilized it to at least some extent. Nowadays, VoIP, or Voice over Internet Protocol, has taken the capabilities of the telephone to the next level by offering businesses even more dynamic and flexible options for communication.

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Reviewing the Purpose of World Backup Day

Reviewing the Purpose of World Backup Day

Did you happen to miss World Backup Day last week? If so, it’s not the end of the world; March 31st might only come along once a year, but every day can be considered World Backup Day if it means you are focusing on data continuity.

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Are Smart Technologies Coming for My Job?

Are Smart Technologies Coming for My Job?

Whether a person works in a factory or in an office environment, people have assumed that machines will eventually come for their jobs. This idea has bred a fear that machines will eventually become smart enough to do what they want to do rather than what we want them to do. This is mostly false, so we want to dispel these fears and explore how automation and other technologies can make your job easier and more efficient.

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Turnover Rates are Up for IT Professionals

Turnover Rates are Up for IT Professionals

It doesn’t take a genius to understand the importance of IT maintenance and management, but it’s often easier said than done to make sure it happens properly. A new survey from Gartner suggests that this might get even more challenging, as IT employees are increasingly more likely to leave their place of work than other, non-IT employees.

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3 Cool Gadgets That are Right for Any Office

3 Cool Gadgets That are Right for Any Office

Everyone loves a gadget. The office space has been home to some of the coolest tech, and today there are literally millions of devices that people can use in their workspace. Today, we thought we’d introduce you to three separate gadgets that may be useful in your office. 

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How to Prevent Cloud-Based Cybercrime in Your Business

How to Prevent Cloud-Based Cybercrime in Your Business

The cloud has given businesses loads of modern ways to approach operations and management, but it has also given cybercriminals access to even more tools to leverage against their victims. Here are some ways cybercriminals are using the cloud, as well as how you can protect against these threats.

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Public Services are Benefitting from the As-A-Service Model

Public Services are Benefitting from the As-A-Service Model

Let’s face it… “government” and “innovation” aren’t usually associated with one another. Despite the finances that these organizations have, these funds are generally spoken for (on top of not always being used as efficiently as they could be). However, some government operations have started embracing cloud services, which has led to benefits for their entire communities.

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Tip of the Week: How to Change Your Default Browser in Android

Tip of the Week: How to Change Your Default Browser in Android

Any devout user of Android devices knows that Google Chrome is probably going to be the default browser on their devices, but what if you wanted to, for whatever reason, use a different one? There is a way to change the browser used on your Android device, and it all starts with knowing which browsers are available for use.

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How to Create Better Responses to Shifts in Business

How to Create Better Responses to Shifts in Business

Change is something that is surprisingly controversial in the office environment, especially when you’re referring to technology or business practices. Management might think that one thing is great, but the rest of the staff might not have the same opinion, leading to friction between them. Where does resistance to change come from, and how can you overcome it?

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Software is Pushing Employee Collaboration to New Levels

Software is Pushing Employee Collaboration to New Levels

Today, collaboration software’s use is widespread, no doubt as a result of the COVID-19 pandemic forcing the hands of businesses everywhere to implement them while operations were still remote. However, now that many workers are returning to the office environment, businesses are finding that these collaboration platforms still offer immense value. What features can you look for and expect from your collaboration platforms?

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5 Things You Can Do to Be Ready when Technology Falters

5 Things You Can Do to Be Ready when Technology Falters

While we might like to think that all computer problems are an easy fix, there is only so much you can do in certain circumstances. That being said, having a couple of computer maintenance “hacks” under your belt can make things loads easier for you when you do have to get your computer repaired. Here are some tips to consider before it’s time to get your computer repaired.

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Explaining Managed IT Services

Explaining Managed IT Services

While browsing our website, chances are you will come across the term “managed service provider” or “MSP” more times than you can count, and that’s typically how we would describe our business model. However, we realize that this term might not necessarily mean much to you—at least, not without some context. Today, we want to clarify what MSPs do and how we can revolutionize the way you conduct business.

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Cybersecurity is Crucial for These 3 Reasons

Cybersecurity is Crucial for These 3 Reasons

To an extent, we all know how important security is, but unless you are making it an integral part of your operations, chances are you are not doing enough to keep it secure from threats. Your network security might be one of the most critical parts of securing your organization’s future, and not for the reasons you might expect.

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Hosted Email Expands Access of Crucial Business Communications

Hosted Email Expands Access of Crucial Business Communications

How often do you look at your email solution and think, “Wow, managing this thing takes up so much of our time. What would it be like to take that time and apply it elsewhere?” Today, businesses have all kinds of options for managing their email communications, one of which is email hosting provided through a managed service provider.

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Automation Most Small Businesses Can Use

Automation Most Small Businesses Can Use

Automation is a great tool for businesses of all types, even smaller organizations that might have limited access to tools and resources. Through the use of time-saving automation solutions, even a small business can empower employees to save time and focus on other aspects of their duties by automating specific tasks and processes. Here are five ways small businesses can use automation to make operations just a little easier.

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Your Employees are Your Biggest Cybersecurity Threat

Your Employees are Your Biggest Cybersecurity Threat

When it comes to cybersecurity, businesses have a lot to worry about, with the costs associated with protecting a network (or responding to failed attempts to protect your network) dominating these costs. While it is incredibly important to protect your business in any way possible, it is often not enough, and even the most careful companies fall victim to attacks.

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Is your business technology a tangled web of frustrations? You're certainly not navigating this digital dilemma alone. We frequently hear from organizations grappling with sluggish networks, outdated software that feels like a relic from th...

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5097 N 600 E
Rolling Prairie, Indiana 46371

FAX: 574-968-1790

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