Phantom Technology Solutions Blog

IT support can be challenging to handle for small businesses. They might understand the importance of IT, but their actions often do not speak to this. Some small businesses fail to invest properly in IT support, or they simply do not know what to look for in the services they need. Thankfully, you have us to help you make the right call for your business IT.

The COVID-19 pandemic has forced many businesses to respond quickly and radically change operations, but despite the circumstances, productivity is still at the center of most business professionals’ minds. If we can learn more about how businesses have managed to thrive even in the face of the pandemic, we can learn more about how to succeed when things get back to “normal,” whatever that looks like, particularly in regards to technology and the role it has played over the past year and a half.

A new ransomware threat has surfaced, this time targeting unpatched and end-of-life products in SonicWall’s line of Secure Mobile Access (SMA) 100 series and Secure Remote Access (SRA) products. The threat is currently being exploited in the wild, so if you utilize these devices in your business, it is your responsibility to take action to mitigate damages caused by these ransomware attacks now.

Believe it or not, there was a time when a technology as prevalent as the landline was an exciting new solution for businesses, but that time has long since passed. These days, there are better options available for your communications needs. In fact, these modern tools might just be powerful enough to convince you to ditch your landline entirely in favor of them!

One of the biggest challenges facing small businesses is IT. More often than not, SMBs lack the strong IT leadership and plethora of resources that enable larger organizations to effectively manage their technology. While there are countless mistakes that SMBs can make regarding technology management and implementation, we’ve selected four that stand head and shoulders above the rest. These are the most costly mistakes your organization can make regarding its technology management.